Privacy Policy

Introduction

Welcome to Kabooly CRM. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our CRM platform.

Information We Collect

We collect information that you provide directly to us, including:

• Account information (name, email address, password)
• Contact information you store in the CRM
• Communication preferences and settings
• Usage data and analytics

Calendar Sync Data

If you choose to connect your Google Calendar or Microsoft Outlook calendar, we access:

• Calendar event details (title, date, time, duration, location)
• Your availability/free-busy information
• Calendar event attendees (where relevant to CRM contacts)

We only access calendar data after you explicitly authorise the connection. You can disconnect your calendar at any time from your account settings.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process your transactions and manage your account
• Send you technical notices and support messages
• Respond to your comments and questions
• Protect against fraudulent or illegal activity

Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights

You have the right to:

• Access and receive a copy of your personal data
• Rectify inaccurate or incomplete data
• Request deletion of your personal data
• Object to or restrict processing of your data
• Data portability

Third-Party Services

Our service uses third-party services including Supabase for database and authentication, and Resend for email delivery. These services have their own privacy policies governing the use of your information.

Third-Party Calendar Integrations

Kabooly CRM offers optional integration with third-party calendar services to help you manage appointments and view availability alongside your customer data.

Google Calendar Integration

When you connect your Google Calendar account, Kabooly CRM uses the Google Calendar API to:

• Read your calendar events to display them within the CRM
• Create, update, and delete calendar events when you schedule appointments through Kabooly
• Check your availability to prevent double-booking

Kabooly CRM's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy , including the Limited Use requirements. We only request the minimum permissions necessary to provide the calendar sync functionality.

Microsoft Outlook Calendar Integration

When you connect your Microsoft account, Kabooly CRM uses the Microsoft Graph API to:

• Read your Outlook calendar events to display them within the CRM
• Create, update, and delete calendar events when you schedule appointments through Kabooly
• Check your availability to prevent double-booking

We only request the minimum permissions necessary to provide the calendar sync functionality and comply with Microsoft's API terms of use.

How We Handle Calendar Data

• Storage: Calendar data is cached temporarily to display within the CRM interface and is refreshed regularly from the source calendar
• No sharing: Your calendar data is never shared with third parties or used for advertising purposes
• User control: You can disconnect your calendar integration at any time from your account settings, which immediately revokes our access to your calendar data
• Deletion: When you disconnect a calendar or delete your Kabooly account, any cached calendar data is deleted within 24 hours

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us at: [email protected]