CRM for Chiropractors: Streamline Your Chiropractic Practice
Focus on patient care while your CRM handles patient management and appointment booking.
The Challenges You Face
As a chiropractors, managing client relationships comes with unique challenges:
- Managing patient records and treatment history
- Reducing no-shows and last-minute cancellations
- Tracking patient treatment plans and progress
- Finding new patients while running a busy practice
- Maintaining compliance with healthcare data regulations
- Converting initial consultations into treatment plans
How Kabooly Helps
Kabooly CRM is designed to solve these problems:
- Centralised patient records with full treatment history
- Online booking with confirmation emails
- Track each patient's journey from first visit onwards
- Manage leads from website enquiries to consultations
- GDPR-compliant European data storage
- Send targeted follow-up campaigns to past patients
Key Features for Chiropractors
Everything you need to manage your chiropractors business effectively.
Contact Management
Keep all your customer information in one place, accessible to your whole team.
Deal Pipeline
Track every opportunity from first contact to closed deal with visual pipelines.
Email Campaigns
Create and send professional email campaigns to your contacts and marketing lists.
Workflow Automations
Automate repetitive tasks with visual, trigger-based workflows.
Booking System
Let clients book appointments directly with you, synced to your calendar.
Lead Attribution
Understand exactly where your leads come from and which marketing channels work.
Simple Pricing for Chiropractors
Choose the plan that fits your business. No hidden fees, no surprises.
Starter
Perfect for small teams getting started with CRM.
Get Started- 1,000 contacts
- 3 team members
- 5 marketing lists
- 10 email templates
- 10 active deals
- 3 forms
- 3,000 emails/month
Professional
For growing businesses that need more capacity.
Get Started- 7,000 contacts
- 10 team members
- 10 marketing lists
- 20 email templates
- 20 active deals
- 10 forms
- 10,000 emails/month
Enterprise
For larger teams with high-volume needs.
Get Started- 30,000 contacts
- Unlimited team members
- Unlimited marketing lists
- Unlimited email templates
- Unlimited active deals
- Unlimited forms
- 100,000 emails/month
CRM Questions for Chiropractors
Can I store patient treatment history securely?
Yes, all data is encrypted and stored securely in European data centres. Add detailed notes to each patient record, and control access through role-based permissions.
How do I reduce no-shows and cancellations?
Send appointment reminders via email before scheduled visits. Patients can also book online, which tends to increase commitment to appointments.
Can patients book their own appointments?
Yes, share your booking link and let patients see your availability and book directly. Set your available hours and control which slots patients can take.
How do other chiropractors use Kabooly?
Chiropractors typically use Kabooly to manage patient records, track treatment history, book appointments, send reminders, and convert initial consultations into ongoing treatment plans.
Is Kabooly GDPR compliant for patient data?
Yes, Kabooly is UK-based with European data storage, making GDPR compliance straightforward. We provide tools for managing consent and handling data requests.
Can I track the patient journey from first visit?
Use the deal pipeline to track patients from initial enquiry through consultation to ongoing treatment. Customise stages to match your practice workflow.
How do I follow up with past patients?
Create marketing lists of patients who haven't visited recently, then send targeted emails to encourage them to book a check-up or follow-up appointment.
Can multiple practitioners share patient records?
Yes, team members can access shared patient records with appropriate permissions. Activity is logged so you can see who added notes or made changes.
How a chiropractic clinic runs in Kabooly
Not a feature list. This is the setup most clinics end up with.
Clinical records stay in your clinical software
Kabooly does not hold treatment notes. It runs the business around them: the enquiry, the new patient journey, the recall, and the reporting. Most clinics run both, and the split keeps health data where it belongs.
Pipeline stages that match a course of care
Stages are yours to define. Clinics usually land on Enquiry, Initial Consultation Booked, Report of Findings, Care Plan Active, Maintenance, and Discharged. Where patients drop out becomes obvious once it is a column rather than a feeling.
Funding, location and referral source on the record
Contacts carry tags and custom fields, so you can separate self pay from insurer funded, tag by clinic site if you run more than one, and filter every list and report accordingly.
A new patient form that starts the journey
Build the form, embed it on your site, and a submission creates the contact and can start an automation. The enquiry lands in the pipeline instead of on a sticky note at reception.
Initial consultations patients book themselves
Set up booking types for the initial consultation, set your availability, and publish the booking widget on your site. Kabooly sends the reminder email before the appointment automatically, which is where most of the no show problem lives.
Recall as a list, not a memory
Discharged patients keep a tag and sit on a marketing list, so the six month check in campaign goes out from the same system that holds their record, using your own sending domain.
Three automations worth building in your first week
Each of these is a trigger, an optional wait, and an action. Nothing to code.
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The enquiry that gets a same day answer
When a form is submitted, send an email explaining what happens at a first appointment and how long it takes, and create a task for reception to call. Explaining the process early removes the main reason people hesitate.
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The discharged patient you never hear from again
When you tag a patient as Discharged, wait six months, then send a check in. Returning patients are the largest untapped source of appointments in most clinics, and nobody has time to remember them one by one.
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The missed appointment that goes unchased
When you tag a contact as Did Not Attend, send a no blame email with your booking link and create a task to phone. A missed appointment chased the same day usually rebooks. Chased next week, it does not.
Go deeper
We have a longer, practical guide on this: CRM for Chiropractors: A Practical Guide for UK Clinics. It covers what to look for, what to avoid, and how to choose without getting pulled into features built for enterprise sales teams.
Ready to Grow Your Chiropractors Business?
Start your free trial today and see how Kabooly can help.