CRM for Decorators: More Jobs, Less Paperwork
CRM for decorators: win more work and keep customers coming back. Manage quotes, jobs, and follow-ups without the paperwork.
The Challenges You Face
As a decorators, managing client relationships comes with unique challenges:
- Managing enquiries while on-site at jobs
- Remembering to follow up on quotes
- Keeping track of previous work for each customer
- Getting repeat business and referrals
- Balancing new quotes with current jobs
- Standing out from other local decorators
How Kabooly Helps
Kabooly CRM is designed to solve these problems:
- Capture enquiries from your website automatically
- Pipeline shows quotes to chase and jobs to book
- Customer history helps you provide better service
- Email past customers when you have availability
- Mobile access to check details on-site
- Professional follow-up makes you memorable
Key Features for Decorators
Everything you need to manage your decorators business effectively.
Contact Management
Keep all your customer information in one place, accessible to your whole team.
Deal Pipeline
Track every opportunity from first contact to closed deal with visual pipelines.
Email Campaigns
Create and send professional email campaigns to your contacts and marketing lists.
Workflow Automations
Automate repetitive tasks with visual, trigger-based workflows.
Booking System
Let clients book appointments directly with you, synced to your calendar.
Lead Attribution
Understand exactly where your leads come from and which marketing channels work.
Simple Pricing for Decorators
Choose the plan that fits your business. No hidden fees, no surprises.
Starter
Perfect for small teams getting started with CRM.
Get Started- 1,000 contacts
- 3 team members
- 5 marketing lists
- 10 email templates
- 10 active deals
- 3 forms
- 3,000 emails/month
Professional
For growing businesses that need more capacity.
Get Started- 7,000 contacts
- 10 team members
- 10 marketing lists
- 20 email templates
- 20 active deals
- 10 forms
- 10,000 emails/month
Enterprise
For larger teams with high-volume needs.
Get Started- 30,000 contacts
- Unlimited team members
- Unlimited marketing lists
- Unlimited email templates
- Unlimited active deals
- Unlimited forms
- 100,000 emails/month
CRM Questions for Decorators
Can I access customer details from my phone on-site?
Yes, Kabooly works great on mobile browsers. Check customer details, add notes after a job, and manage your pipeline, all from your phone without needing a separate app.
How do I track quotes and jobs?
Use the deal pipeline to track everything from enquiry to completion. Create stages like 'Quote Requested', 'Quote Sent', 'Job Booked', 'In Progress', 'Complete'.
Can I store property details and access codes?
Yes, add any information you need to customer records: access codes, colour schemes used, property details, past work done. Everything's in one place for next time.
How do other decorators use Kabooly?
Decorators typically use Kabooly to capture website enquiries, track quotes, store customer and property details, follow up on quotes that haven't converted, and contact past customers when they have availability.
How do I follow up on quotes?
Your pipeline shows which quotes are waiting for a response. Set reminders to follow up, and never let a potential job go cold because you forgot to chase it.
Can I email past customers about availability?
Create a marketing list of past customers and email them when you have gaps in your schedule. Repeat business from happy customers is often the best business.
How do I know which advertising works?
Lead attribution shows you where your enquiries come from. If you're spending money on advertising, you'll know which brings actual jobs, not just clicks.
Is it easy to learn alongside running jobs?
Kabooly is designed to be simple. Most decorators are comfortable with the basics within an hour. It's meant to save you time, not create more paperwork.
How a decorating business runs in Kabooly
Not a feature list. This is the setup most painters and decorators end up with.
Pipeline stages that match a decorating job
Stages are yours to define. Most decorators land on Enquiry, Looked At, Quote Sent, Booked In, In Progress, and Complete. The deals report shows the value sitting at Quote Sent, which is the money most decorators leave on the table.
Colours and specs you will need again
Contacts carry tags and custom fields, so the paint brand, the colour codes, the room list and the access arrangements stay on the customer record. When they ring three years later about the same hallway, you already know what went on the walls.
An enquiry form instead of a missed call
Build the form, embed it on your site, and a submission creates the contact and can start an automation. Enquiries arriving while you are masking a ceiling still get an immediate reply.
Look at jobs booked in by the customer
Set up a booking type for a look at or measure up, set the evenings and mornings you are willing to give, and publish the booking widget. Kabooly sends the reminder email before the visit automatically, so fewer wasted trips.
Quotes chased on a schedule, not a whim
Kabooly does not write quotes for you. It makes sure the ones you sent get chased, because moving a deal to Quote Sent can trigger both the follow up email and the task to ring. Decorators win a surprising amount of work on the second contact.
Filling the gap between jobs
Past customers keep a tag and sit on a marketing list, so when a fortnight opens up in February you email everyone you have worked for, from your own sending domain, rather than dropping the price on a portal.
Three automations worth building in your first week
Each of these is a trigger, an optional wait, and an action. Nothing to code.
-
The enquiry answered before you come down the ladder
When a form is submitted, send an email saying you have it and roughly when you can come and look, and create a task to call. Customers ask three decorators. Two never reply.
-
The quote sitting unanswered
When a deal moves to your Quote Sent stage, wait five days, then send a short email asking whether they want anything changed, and create a task to ring them.
-
The job you were told you did not get
When a deal is marked lost, wait eight weeks, then send a brief email. Cheap decorators let people down often enough that this one converts more than it has any right to.
Ready to Grow Your Decorators Business?
Start your free trial today and see how Kabooly can help.